Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

Return Period

You may request a return within 30 days of receiving your order.

Return Conditions

To be eligible for a return:

  • The item must be unused and in the same condition that you received it

  • The item must be in the original packaging

  • Proof of purchase (order number or receipt) is required

Non-Returnable Items

Certain items cannot be returned, including:

  • Used or washed products

  • Customized or personalized items

  • Clearance or final sale items

How to Start a Return

To initiate a return, please contact our customer support team:

Email: blunique2025aaa@gmail.com

Please include:

  • Your order number

  • The item you wish to return

  • The reason for the return

Our team will respond within 24–48 hours with return instructions.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged or defective.

We recommend using a trackable shipping service to ensure your return is received.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 3–5 business days and credited to your original payment method.

Please note that it may take additional time for your bank or credit card provider to process the refund.

Damaged or Incorrect Items

If you receive a defective or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund.

Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check your bank account again

  2. Contact your credit card company

  3. Contact your bank

If you still have not received your refund, please contact us at:

blunique2025aaa@gmail.com